Privacy Policy
Welcome to MatrimonyLife.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the data practices described in this statement.
1. Information We Collect
1.1 Personal Information
When you register on MatrimonyLife.com, we collect various pieces of personal information to help you build your profile and to provide our services. This information includes:
- Name: We require your full name to create your account.
- Email Address: Used for account verification, communication, and notification purposes.
- Phone Number: For account verification and to facilitate communication between users.
- Date of Birth: To ensure users meet our minimum age requirements and for profile accuracy.
- Gender: To facilitate matching and profile creation.
- Address: Including city, state, and country to enhance matching accuracy.
- Photographs: To display on your profile for other users.
- Occupation and Education Details: To help create a complete profile and facilitate matches.
- Marital Status, Interests, and Preferences: To assist in finding compatible matches.
- Other Profile Information: Any additional information you voluntarily provide in your profile.
1.2 Profile Information
We encourage users to complete their profiles to enhance their experience and the accuracy of our matchmaking services. This may include:
- Physical Attributes: Height, weight, body type, and other physical characteristics.
- Cultural Background: Including ethnicity, religion, and language spoken.
- Lifestyle Choices: Such as dietary preferences, smoking, and drinking habits.
- Interests and Hobbies: To help match you with users who share similar interests.
- Family Background: Details about your family structure and values.
1.3 Payment Information
If you make a purchase or subscribe to premium services, we collect payment details necessary to process your transactions:
- Credit Card Information: Card number, expiration date, and CVV.
- Billing Address: To verify payment methods and prevent fraud.
- Transaction Details: Information related to your purchases and subscriptions.
1.4 Usage Data
We collect information on how you interact with our website to improve our services and user experience:
- IP Address: To monitor and analyze usage, and for security purposes.
- Browser Type and Version: To ensure compatibility and enhance user experience.
- Operating System: To provide optimized services for different platforms.
- Referring URL: To understand how users find our website.
- Pages Visited: To analyze user behavior and improve site navigation.
- Time Spent on Pages: To identify popular content and areas for improvement.
- Clickstream Data: To understand user journeys and interactions.
2. How We Use Your Information
2.1 To Provide Services
We use the information collected to create and manage your account, facilitate matches, and provide customer support. This includes:
- Account Creation and Management: Using your personal information to create and manage your profile.
- Matchmaking: Utilizing your profile information to suggest potential matches.
- Customer Support: Addressing your queries, troubleshooting issues, and providing assistance.
2.2 Communication
We may use your contact information to send you updates, newsletters, and promotional materials:
- Email Communication: Sending account-related notifications, match suggestions, newsletters, and promotional offers.
- SMS and Push Notifications: Sending alerts and updates directly to your mobile device.
2.3 Personalization
To enhance your experience by personalizing content and suggestions based on your profile and preferences:
- Customized Match Suggestions: Recommending profiles based on your preferences and interests.
- Personalized Content: Tailoring site content and features to your interests.
2.4 Payments
To process transactions and manage subscriptions securely:
- Transaction Processing: Handling your payments securely and efficiently.
- Subscription Management: Managing your subscription plans and renewals.
2.5 Analytics
To analyze usage patterns and improve our services:
- Usage Analysis: Studying user behavior to enhance site functionality.
- Feature Development: Identifying areas for improvement and developing new features.
2.6 Security
To detect and prevent fraud, unauthorized access, and other security issues:
- Fraud Prevention: Monitoring transactions to prevent fraudulent activities.
- Security Monitoring: Ensuring the integrity and security of our systems.
3. Sharing Your Information
3.1 With Other Users
Information you include in your profile will be visible to other users of the site:
- Profile Visibility: Displaying your profile information to other users for matchmaking purposes.
- Communication: Allowing users to contact each other through our platform.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery:
- Payment Processors: Sharing necessary information to process your transactions.
- Email Service Providers: Using third-party services to send emails and notifications.
3.3 Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety:
- Legal Compliance: Disclosing information to comply with legal obligations or respond to lawful requests.
- Protection of Rights: Sharing information to protect the rights, property, or safety of MatrimonyLife.com, our users, or others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner:
- Corporate Transactions: Sharing information during negotiations or in connection with corporate transactions.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: Using encryption technologies to protect your data during transmission.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Security Audits: Regularly auditing our security practices to identify and address vulnerabilities.
4.1 Security Measures
Although we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. While we implement robust security measures, we cannot guarantee its absolute security.
- Data Encryption: Encrypting sensitive data such as payment information during transmission.
- Secure Storage: Storing personal information in secure environments protected by firewalls and access controls.
- Regular Monitoring: Continuously monitoring our systems for potential security breaches.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information:
- Cookies: Small data files stored on your device to help improve your browsing experience.
- Web Beacons: Small graphic images or other web programming code that may be included in our web pages and emails.
5.1 Types of Cookies We Use
- Essential Cookies: Necessary for the basic functionality of our site, such as session management.
- Performance Cookies: Collecting information on how users interact with our site to improve performance.
- Functionality Cookies: Remembering your preferences and settings to enhance your experience.
- Advertising Cookies: Used to deliver relevant advertisements based on your interests.
5.2 Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
- Browser Settings: Adjusting your browser settings to manage cookie preferences.
- Opt-Out Mechanisms: Using available opt-out tools to manage advertising preferences.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: The right to access the personal information we hold about you.
- Correction: The right to correct any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information.
- Restriction: The right to restrict the processing of your personal information.
- Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information for certain purposes.
6.1 Exercising Your Rights
To exercise these rights, please contact us at [contact email]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
- Verification: Verifying your identity before fulfilling your request.
- Response Time: Providing a response within the timeframe required by law.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
- Notice of Changes: Informing you of significant changes via email or through our website.
- Continued Use: Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the new terms.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: contact@matrimonylife.com
Phone: +91 9847 507 313 (IND) & +971 50 147 4710 (UAE)
